Benefits

SMARTQUEUE® is different to other queue management/ ticketing systems. The system does more than managing an effective customer service; it analyses all transactions recognizing areas that can be improved.

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Main Features

• Multilingual Capability
• Comprehensive Reporting
• Non-Proprietary Hardware
• Latest Cutting-Edge Technology
• Integrated Multimedia Functionality

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Other Features

• SMS Notification
• Report Delivery Scheduler
• Appointment Booking System
• Customer Feedback Solution

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How It Works

The system not only allows for a more effective customer service, but it analyses daily customer service transactions for an improved company performance. This is achieved through the advance technology of reporting functions (KPI) at both localised and centralised level.

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Mobile Concierge System

SMARTQUEUE® Mobile Concierge System will leverage your customer service by delivering a personal touch to any customer that comes into your premises.

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Testimonials