About SMARTQUEUE®

About SMARTQUEUE®

SMARTQUEUE® is a major breakthrough in multimedia queuing management system. The system is designed not only as a tool to solve queue congestion. The system allows for faster organisation of queuing and customer service with its non-linear system.

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Benefits

SMARTQUEUE® Benefits

SMARTQUEUE® is different to other queue management ticketing systems. The system does more than managing an effective customer service; it analyses all transactions recognizing areas that can be improved.

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How It Works

How It Works

The system not only allows for a more effective customer service, but it analyses daily customer service transactions for an improved company performance. This is achieved through the advance technology of reporting functions (KPI) at both localised and centralised level.


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Main Features

SMARTQUEUE® Main Features

  • Multilingual Capability
  • Comprehensive Reporting
  • Non-Proprietary Hardware
  • Latest Cutting-Edge Technology
  • Integrated Multimedia Functionality

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Mobile Concierge System

Mobile Concierge System

SMARTQUEUE® Mobile Concierge System will leverage your customer service by delivering a personal touch to any customer that comes into your premises.

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Our Selected Clients

 Transport Roads Maritime Services  vicroads  qantas airlines UNSW University 
UTS Student Services IKEA Westmead Childrens Hospital Family & Community Services Housing NSW
 Department of Human Services  Federal Court of Australia  Healthsure Medical Centres  City 0f Stirling

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Associations

Australian Information Industry Association The Australian Payment Clearing Association
The ATM Industry Association AIBC

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