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Queue Management System

Customer Feedback Solutions

Customer Feedback Solutions

Make effective improvement plan based on real survey data

SMARTQUEUE® queue management system comes with a feedback solution module called SMARTFEEDBACK, a revolutionary solution designed to obtain customer feedback before, during, or after the completion of a service.It provides insight of customers’ needs, preferences, which beneficial for the management to make strategic planning regarding the improvement of customer experience.

Not only enabling business leader to gain an insight into what customers need, but SMARTFEEDBACK also allows you to:

  • Increase corporate revenue
  • Reduce costs associated with operational and business risks
  • Measure customer satisfaction
  • Improve operational efficiency



SMARTQUEUE® Enterprise Customer Experience Solutions

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