Smart Queue Management System for Smarter Queuing Experience


Enterprise Customer Experience Solution

A powerful queue management solution for creating outstanding customer experience through a pleasant and seamless customer journey at multiple touch points from the point-of-entry to the point-of exit.

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What is SMARTQUEUE® Queue Management System?


SMARTQUEUE® is a major breakthrough in intelligent queuing management system. The system is designed not only as a tool to solve queue congestion, but also allows for effective management of queuing and better customer experience with its non-linear system.


SMARTQUEUE® is different to other queue management ticketing systems. The system does more than managing an effective customer service; it analyses service and staff performance to recognise areas that need to be improved.

Main Features

  • Multilingual capability
  • Comprehensive KPI reporting
  • Non-proprietary hardware
  • Latest cutting-edge technology
  • integrated multimedia functionality

Other Features

  • SMS Notification
  • Report Delivery Scheduler
  • Appointment Booking System
  • Customer Feedback Solution

Mobile Concierge System

SMARTQUEUE® queue management system comes with a mobile concierge system to leverage your customer experience by delivering a personal touch to any customer that comes into your premises.


Developed by our own experienced software development and system integration team, this intuitive and adaptive queue management and customer experience solution can be tailored to the specific requirements of your industry.

Our Selected Clients