Smart Queue Management System for Smarter Queuing Experience
Enterprise Customer Experience Solution
A powerful queue management solution for creating outstanding customer experience through a pleasant and seamless customer journey at multiple touch points from the point-of-entry to the point-of exit.
What is SMARTQUEUE®
Queue Management System?
About SMARTQUEUE®
SMARTQUEUE® is a major breakthrough in intelligent queuing management system. The system is designed not only as a tool to solve queue congestion, but also allows for effective management of queuing and better customer experience with its non-linear system.
Benefits
SMARTQUEUE® is different to other queue management ticketing systems. The system does more than managing an effective customer service; it analyses service and staff performance to recognise areas that need to be improved.
Main Features
- Multilingual capability
- Comprehensive KPI reporting
- Non-proprietary hardware
- Latest cutting-edge technology
- integrated multimedia functionality
Other Features
- SMS Notification
- Report Delivery Scheduler
- Appointment Booking System
- Customer Feedback Solution
Mobile Concierge System
SMARTQUEUE® queue management system comes with a mobile concierge system to leverage your customer experience by delivering a personal touch to any customer that comes into your premises.
Industry
Developed by our own experienced software development and system integration team, this intuitive and adaptive queue management and customer experience solution can be tailored to the specific requirements of your industry.
Testimonials
Consulate General Of The Republic Of Indonesia
The Indonesian Consulate in Sydney is delighted to have the attention, commitment and marvelous cooperation from the BSS team in making the queue management system for the visa and passport processing system, including the handling of other consular matters in the Consulate functions very efficiently. The Consulate is confident that SMARTQUEUE could help ease to a great extent the work of any consulates in their relations with the public at large.
UNSW The University of New South Wales
Nokia Care
okia has been very satisfied with the level of service and supports we have received since the installation was completed. BSS is being considered currently for our SEAP roll out to more than 5 countries in the Pacific region. The BSS solution is management solution that they consider the very customisable and easy to operate once installed. I can confidently recommend any business considering a Queue Management solution that they consider the BSS System.
Blog
Blog – Queue Management System – Business Smart Solutions
- Haven’t Got Your Dose of COVID Vaccine Yet? Now is the Time! October 4, 2021It is no secret that many Australians are still hesitant to get their doses of vaccines even when the situation The post Haven’t Got Your Dose of COVID Vaccine Yet? Now is the Time! appeared first on Queue Management System - Business Smart Solutions.
- Benefits of an Appointment Booking System for Healthcare Facilities’ Patient Flow October 4, 2021It has been proven that vaccines still give the best protection against the COVID-19 virus, regardless of which strain it The post Benefits of an Appointment Booking System for Healthcare Facilities’ Patient Flow appeared first on Queue Management System - Business Smart Solutions.