Smart Queue Management System for Smarter Queuing Experience

SMARTQUEUE - Queue Management System

Enterprise Customer Experience Solution

A powerful queue management solution for creating outstanding customer experience through a pleasant and seamless customer journey at multiple touch points from the point-of-entry to the point-of exit.

Queue Management Solutions

What is SMARTQUEUE®
Queue Management System?

Queue Management System in Australia

About SMARTQUEUE®

SMARTQUEUE® is a major breakthrough in intelligent queuing management system. The system is designed not only as a tool to solve queue congestion, but also allows for effective management of queuing and better customer experience with its non-linear system.

Smart Queue Management System

Benefits

SMARTQUEUE® is different to other queue management ticketing systems. The system does more than managing an effective customer service; it analyses service and staff performance to recognise areas that need to be improved.

Smart Queue Management System Main Features

Main Features

  • Multilingual capability
  • Comprehensive KPI reporting
  • Non-proprietary hardware
  • Latest cutting-edge technology
  • integrated multimedia functionality

SMARTQUEUE Other Features

Other Features

  • SMS Notification
  • Report Delivery Scheduler
  • Appointment Booking System
  • Customer Feedback Solution

SMART QUEUE Mobile Concierge Solutions

Mobile Concierge System

SMARTQUEUE® queue management system comes with a mobile concierge system to leverage your customer experience by delivering a personal touch to any customer that comes into your premises.

SMARTQUEUE Industry

Industry

Developed by our own experienced software development and system integration team, this intuitive and adaptive queue management and customer experience solution can be tailored to the specific requirements of your industry.

Our Selected Clients

Associations

Testimonials

Blog

RSS Get Updates Queue Management System – Customer Experience Solution

  • The Importance of Reporting Module in a Queue Management System August 18, 2022
    A good queue management system should be able to not only streamline queues but also generate vital data to help boost customer experience. The post The Importance of Reporting Module in a Queue Management System appeared first on Queue Management System - Business Smart Solutions.
  • 3 Tips to Track Your Customer Journey and Reap the Benefits July 28, 2022
    Understanding customer journey is essential for creating a positive customer experience. Follow these tips to improve your business. The post 3 Tips to Track Your Customer Journey and Reap the Benefits appeared first on Queue Management System - Business Smart Solutions.