SMARTQUEUEยฎ for Education Centres

A Student Experience Solution

Better Flow, Enhanced Experience

SMARTQUEUEยฎ Student Experience Solutions comes with interrelated modules to facilitate an integrated end-to-end student journey from the point-of-entry to the point-of-exit. Enabling an efficient student  flow management with an intuitive student queue management system, this student experience solution improves not only student journey, but also interactions between students and staff.

Student Journey Map

Student flow management with SMARTQUEUEยฎ Student Experience Solutions improves the visit experience for your students at every touch point.

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  1. Students make appointments prior to their visits
  2. Students check-in at the ticketing kiosk
  3. Students wait at the convenient waiting room, or
  4. Students can be notified with SMS notifications when their turn is almost due
  5. Students are routed to the designated counters by the services they have selected
  6. Students leave feedback regarding their visit experience

Create a Seamless Student Journey

SMARTQUEUEยฎ Student Experience Solutions comes with Appointment Booking System that enables students to book a particular service and served by a particular staff in advance via the official site of the student services centre, email or telephone. With such system, students will have more flexibility and convenience to manage their time, while staff can get more prepared as they will be notified and provided with relevant records prior to serving the students.

Improve Communication

With Your Students

SMARTQUEUEยฎ Student Experience Solutions provides a multimedia display which can be utilised not only as a calling display, but also as an information sharing tool. While the students are waiting for their turn, the LCD screen can play various formats of multimedia contents to display school announcement of events and news, class schedules, studentsโ€™ works, etc.

Ensure Better Student Experience

with Case Note Recording

SMARTQUEUEยฎ Student Experience Solutions allows staff to add an information summary to a ticket record with each student. This historical information about past service transactions helps staff to avoid repeated procedures and identify studentโ€™s needs in order to deliver the perfect treatment and service according to the historical information stored in the case recording facility

BROCHURE

SMARTQUEUEยฎ Enterprise Customer Experience Solutions

Experience Our Solution

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