Make effective improvement plan based on real survey data

SMARTQUEUEยฎยฎ comes with a feedback solution module called SMARTSURVEYSโ„ข, a revolutionary solution designed to obtain customer feedback before, during or after a completion of a service.

It provides insight of customersโ€™ needs, preferences, which beneficial for the management to make strategic planning regarding the improvement of customer experience.

Not only enabling business leader to gain an insight into what customers need, but SMARTSURVEYSโ„ข also allows you to: 

  • Increase corporate revenue
  • Reduce costs associated with operational and business risks

  • Measure customer satisfaction
  • Improve operational efficiency