Queue Management System

Smart Queue - Queue Management System

Mobile Concierge Solution

A touch of personalised approach to greet customers, providing personal assistance and direct service whenever necessary

SMARTQUEUE® queue management system provides concierge solution as a complimentary to the ticketing kiosk; providing additional mobile staff with the capability to check-in customer, capture service type, transaction timestamp and print ticket.

With more flexible capabilities, mobile concierge solution from our queuing system allows you to:

  • Prioritise customers with special needs and provide them with on-the-spot service
  • Assign customers to the appropriate service queue
  • Maintain personal touch with your customers
  • Understand what your customers need
  • Monitor and measure your service performance resulting in an improved customer experience

 

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SMARTQUEUE® queue management system

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