Queue Management System - SMARTQUEUE Queue Management System - SMARTQUEUE
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Queue Management System - SMARTQUEUE Queue Management System - SMARTQUEUE
20 Sep
Articles, Business

Queue Management System: A Game-Changer Solution for Restaurants

Posted by author-avatar bssadmin
September 20, 2024
People queuing in restaurant. Source: Freepik. The aroma of freshly baked bread, the sizzle of a perfectly cooked steak, the laughter...
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30 Aug
Articles, Business

A Guide to Customer Experience Trends in 2024

Posted by author-avatar bssadmin
August 30, 2024
Customer experience rate illustration. Source: Freepik. Imagine a world where customers rave about your brand, eagerly recommend your...
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29 Aug
Articles, Business

The Importance of Software and Hardware Upgrades for Your Business

Posted by author-avatar bssadmin
August 29, 2024
Software and Hardware in Business Industry. Source: Freepik. In today’s fast-paced digital age, businesses rely heavily on technology...
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25 Jun
Articles, Business

4 Main Benefits of Implementing Digital Customer Check-In

Posted by author-avatar bssadmin
June 25, 2024
Illustration of Digital Customer Check-In. Source: Freepik. The way customers interact with businesses is changing. Gone are the days...
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05 Jun
Articles, Business

Customer Experience: A Crucial Factor for Business Success

Posted by author-avatar bssadmin
June 5, 2024
Customers Experience Rating Illustration. Source: Freepik. In this modern era, businesses now recognise the importance of prioritisin...
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04 Jun
Articles, Business

FIFO, LIFO, and SIRO: Understanding the Pros and Cons of Each Type of Queueing System

Posted by author-avatar bssadmin
June 4, 2024
Queuing Illustration. Source: Freepik. In today’s fast-paced business environment, managing queues efficiently is crucial for providi...
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23 Feb
Articles, Business

The Importance of Queue Management Systems in Public Sectors

Posted by author-avatar bssadmin
February 26, 2024
Queue Management System Illustration. Source: Freepik. A queue management system is a valuable tool for public sectors to improve se...
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The Key Benefits of a Queue Management System for Educational Institutions
16 Jan
Articles, Business

The Key Benefits of a Queue Management System for Educational Institutions

Posted by author-avatar bssadmin
February 19, 2024
Student queue illustration. Source: Freepik. In a world where time is of the essence, did you know that the average student spends ove...
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The Power of IT Service Continuity Management for Your Business
12 Jan
Articles, Business

The Power of IT Service Continuity Management for Your Business

Posted by author-avatar bssadmin
February 20, 2024
IT Service Continuity Management illustration. Source: Freepik. At the height of technology, many businesses rely heavily on their IT ...
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4 Benefits of Streamlining Customer Journey for Government Institutions and Universities
11 Jan
Articles, Business

4 Benefits of Streamlining Customer Journey for Government Institutions and Universities

Posted by author-avatar bssadmin
February 20, 2024
Streamline customers for gov illustration. Source: Freepik. As of late, providing an excellent customer experience has become more cru...
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Business Smart Solutions (BSS) is Australia’s leading queue management system (QMS) provider. With over 15 years of experience providing queue management system for hospital, queue management system for student service (schools and universities), queue management system for public service (government agencies), and queue management system for retail, BSS has assisted organisations in managing digital customer check-in and enhancing the customer experience. BSS has over 500 successful implementations of SMARTQUEUE, a queue management solution in Australia and the Asia Pacific that has proven to elevate the queueing experience through a digital ticketing system accommodating flexibility and scalability of implementation whether it is on-premise or cloud, making it one of the best queue management solutions in the market. Customer flow from the virtual check-in and physical self-service kiosk check-in can be easily configured and managed using an intelligent queue management system. All the interactions are captured and transformed into reports with actionable data for business intelligence and informed decision-making processes. The SMARTQUEUE system is also packed with other capabilities, including appointment management, concierge check-in, and customer feedback management.  SMARTQUEUE is integrateable with other technology applications. We believe customer flow in every organisation is unique. Our in-house developers and specialists are ready to help your organisation thrive with a customised customer experience. To learn more about our queue management system, SMARTQUEUE, call us at 1300 282 814 or email info@bss.com.au.

Business Smart Solutions

Business Smart Solutions Pty Ltd (BSS) is an ICT company with over 15 years of extensive experience in providing IT solutions including customer experience solutions, digital public information systems, banking solutions and leading queue management system, SMARTQUEUE®, across sectors.

Proven to improve customer experience, BSS has more than 500 successful implementations across Australia, Indonesia, Japan, Korea, and the Pacific Islands. Our solutions enable businesses to have a competitive advantage, staying ahead by delivering efficient solutions and improved performance.

Address
 410 Botany Road,
Beaconsfield, NSW 2015,
AUSTRALIA
Phone: +61 (2) 9516 2280
info@bss.com.au
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  • Home
  • Solutions
    • Overview
    • Main Features
    • Others Features
      • Appointment Booking System
      • Mobile Concierge Solution
      • SMS Notification
      • Customer Feeback Solutions
      • Report Delivery Scheduler
    • Key Differentiator
    • How It Works
  • Industry
    • SMARTQUEUE® For Bank
    • SMARTQUEUE® For Goverment
    • SMARTQUEUE® For Healthcare Centers
    • SMARTQUEUE® For Student Centers
  • Benefits
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