Queue Management System - SMARTQUEUE Queue Management System - SMARTQUEUE
  • Home
  • Solutions
    • Overview
    • Main Features
    • Others Features
      • Appointment Booking System
      • Mobile Concierge Solution
      • SMS Notification
      • Customer Feeback Solutions
      • Report Delivery Scheduler
    • Key Differentiator
    • How It Works
  • Industry
    • SMARTQUEUE® For Bank
    • SMARTQUEUE® For Goverment
    • SMARTQUEUE® For Healthcare Centers
    • SMARTQUEUE® For Student Centers
  • Benefits
    • SMARTQUEUE® Benefits
  • Supports
    • FAQs
  • About Us
    • Case Studies
    • Associations
    • Client List
    • Other Solutions
    • Contact Us
  • Blog
Contact Us
Request a Demo
Search
Menu
Queue Management System - SMARTQUEUE Queue Management System - SMARTQUEUE
23 Feb
Articles, Business

The Importance of Queue Management Systems in Public Sectors

Posted by author-avatar bssadmin
February 26, 2024
Queue Management System Illustration. Source: Freepik. A queue management system is a valuable tool for public sectors to improve se...
Continue reading
The Key Benefits of a Queue Management System for Educational Institutions
16 Jan
Articles, Business

The Key Benefits of a Queue Management System for Educational Institutions

Posted by author-avatar bssadmin
February 19, 2024
Student queue illustration. Source: Freepik. In a world where time is of the essence, did you know that the average student spends ove...
Continue reading
The Power of IT Service Continuity Management for Your Business
12 Jan
Articles, Business

The Power of IT Service Continuity Management for Your Business

Posted by author-avatar bssadmin
February 20, 2024
IT Service Continuity Management illustration. Source: Freepik. At the height of technology, many businesses rely heavily on their IT ...
Continue reading
4 Benefits of Streamlining Customer Journey for Government Institutions and Universities
11 Jan
Articles, Business

4 Benefits of Streamlining Customer Journey for Government Institutions and Universities

Posted by author-avatar bssadmin
February 20, 2024
Streamline customers for gov illustration. Source: Freepik. As of late, providing an excellent customer experience has become more cru...
Continue reading
4 Reasons to Utilise the Internet of Things and Business Intelligence
10 Jan
Articles, Business

4 Reasons to Utilise the Internet of Things and Business Intelligence

Posted by author-avatar bssadmin
February 20, 2024
Internet of Things (IoT) Illustration. Source: Freepik As the competition between businesses keeps rising, companies and organisations...
Continue reading
3 Reasons to Implement Inclusive Queue Management Systems
25 Oct
Articles, Business

3 Reasons to Implement Inclusive Queue Management Systems

Posted by author-avatar bssadmin
February 20, 2024
Inclusive queue management system illustration. Source: Freepik. Queue management systems have become increasingly crucial in today’...
Continue reading
18 Oct
Articles, Business

The Key to Unlocking a Positive Patient Experience

Posted by author-avatar bssadmin
February 20, 2024
The Key to Unlocking a Positive Patient Experience
Continue reading
11 Oct
Articles, Business

The Power of Queue Analytics for Government Institutions

Posted by author-avatar bssadmin
November 21, 2023
(Image from Canva) These days, analytics have become an integral part of decision-making across various industries. One area where a...
Continue reading
Unlocking Staff Potential: The Power of Customer Feedback for Business Growth
16 May
Articles, Business

Unlocking Staff Potential: The Power of Customer Feedback for Business Growth

Posted by author-avatar bssadmin
February 20, 2024
(image from CANVA) Staff performance is vital for businesses to remain competitive and thrive in their industry. When staff perform at ...
Continue reading
Choose SMARTQUEUE® for Your Business’s Queue Management Solution
08 May
Articles, Business

5 Benefits of Implementing a Queue Management System

Posted by author-avatar bssadmin
February 20, 2024
(Image from CANVA) Customers are the lifeblood of any business. Without them, businesses would not exist. One of the most crucial aspe...
Continue reading
  • 1
  • 2
  • 3
  • 4
  • 5
Business Smart Solutions (BSS) is Australia’s leading queue management system (QMS) provider. With over 15 years of experience providing queue management system for hospital, queue management system for student service (schools and universities), queue management system for public service (government agencies), and queue management system for retail, BSS has assisted organisations in managing digital customer check-in and enhancing the customer experience. BSS has over 500 successful implementations of SMARTQUEUE, a queue management solution in Australia and the Asia Pacific that has proven to elevate the queueing experience through a digital ticketing system accommodating flexibility and scalability of implementation whether it is on-premise or cloud, making it one of the best queue management solutions in the market. Customer flow from the virtual check-in and physical self-service kiosk check-in can be easily configured and managed using an intelligent queue management system. All the interactions are captured and transformed into reports with actionable data for business intelligence and informed decision-making processes. The SMARTQUEUE system is also packed with other capabilities, including appointment management, concierge check-in, and customer feedback management.  SMARTQUEUE is integrateable with other technology applications. We believe customer flow in every organisation is unique. Our in-house developers and specialists are ready to help your organisation thrive with a customised customer experience. To learn more about our queue management system, SMARTQUEUE, call us at 1300 282 814 or email info@bss.com.au.

Business Smart Solutions

Business Smart Solutions Pty Ltd (BSS) is an ICT company with over 15 years of extensive experience in providing IT solutions including customer experience solutions, digital public information systems, banking solutions and leading queue management system, SMARTQUEUE®, across sectors.

Proven to improve customer experience, BSS has more than 500 successful implementations across Australia, Indonesia, Japan, Korea, and the Pacific Islands. Our solutions enable businesses to have a competitive advantage, staying ahead by delivering efficient solutions and improved performance.

Address
 410 Botany Road,
Beaconsfield, NSW 2015,
AUSTRALIA
Phone: +61 (2) 9516 2280
info@bss.com.au
Follow Us
Navigation
  • Home
  • Solutions
  • Industry
  • Benefits
  • Supports
Links
  • About Us
  • Contact Us
  • Privacy Statement
  • Terms & Conditions
  • Disclaimer
SMARTQUEUE®
  • Queue Management for Banking and Finance
  • Queue Management for Government
  • Queue Management for Healthcare
  • Queue Management for Education
  • Benefits of Queue Management System
Newsletter

"*" indicates required fields

A.B.N. 19 119 482 594
Copyright © 2014 - 2025 Business Smart Solutions Pty Ltd
  • Home
  • Solutions
    • Overview
    • Main Features
    • Others Features
      • Appointment Booking System
      • Mobile Concierge Solution
      • SMS Notification
      • Customer Feeback Solutions
      • Report Delivery Scheduler
    • Key Differentiator
    • How It Works
  • Industry
    • SMARTQUEUE® For Bank
    • SMARTQUEUE® For Goverment
    • SMARTQUEUE® For Healthcare Centers
    • SMARTQUEUE® For Student Centers
  • Benefits
    • SMARTQUEUE® Benefits
  • Supports
    • FAQs
  • About Us
    • Case Studies
    • Associations
    • Client List
    • Other Solutions
    • Contact Us
  • Blog
  • Compare

Join our newsletter

Get access to exclusive content and special offers.

"*" indicates required fields

Will be used in accordance with our Privacy Policy
Talk to us
Talk with sales
Email us
Book a demo